Terms & conditions

01Agreement and acceptance

By using vins.am, or by buying a report through the website, you agree to these terms. If you do not agree, please do not use the service.

You accept these terms at checkout, when you choose Secure checkout.

02Who we are

This website is operated by vins.am, located at G. Njdeh 35. Contact details are on the Contact page.

03The service

You enter a VIN and choose a report. We collect the vehicle's history from third-party data sources and give it to you as an online page and a PDF. What each report includes is listed on the Payment & pricing page.

We are an intermediary. The data comes from others, and we do not create it.

04Who can use it

• You must be at least 18 years old.
• The service is intended for users located in the Republic of Armenia.
• You must use it lawfully.

05Ordering and payment

An order is made in these steps:

1. Enter the 17-character VIN and choose a report.
2. Confirm that the vehicle shown is the right one.
3. Enter your email address and choose Secure checkout. Nothing is charged yet.
4. You are redirected to Ameriabank's secure payment page.
5. Confirm the payment on that page. This is the action that creates your obligation to pay the price shown.
6. Once the payment is confirmed, your report is prepared and sent to your email. Sending it to that address completes delivery.

Prices are shown in the currency you see at checkout and are final. You enter card details only on the secure payment page of Ameriabank. We never see or store them.

06Refunds

The full rules are on the Returns & refunds page, which is part of these terms. In short: if your payment was taken but no report was delivered to you, you are refunded. A delivered report is not refunded because its history is short or different from what you hoped, since the data comes from third parties at the moment you order.

07Accuracy of reports

Please read this carefully before you buy.

• The data comes from third-party sources. We are an intermediary and cannot guarantee that a report is complete, current or free of errors.
• Accidents, damage or title events that were never reported will not appear.
• A report with no problems in it does not prove that the car is undamaged.
• Use a report as one tool among several. Have a qualified mechanic inspect the car before you buy it.
• We are not responsible for decisions you make based on a report.

08Using the service

Reports are for your own personal use.

• Do not resell, share for payment or republish reports.
• Do not use bots, scrapers or other automated tools to collect data from the site.
• Do not try to disrupt the site or get around its restrictions.
• Do not use the service for anything unlawful or misleading.

We may block access if these rules are broken.

09Limits on our liability

As far as Armenian law allows, we are not liable for indirect or consequential loss, for loss caused by incomplete or wrong report data, or for a purchase decision based on a report. Our total liability for any claim is limited to the amount you paid for the report the claim relates to.

10Languages

These terms are available in Armenian, Russian and English. If the versions differ, the Armenian version prevails.

11Privacy and other documents

These terms include the pages below. By placing an order you accept them together with this page. How we handle your data is described in the Privacy policy.

• Payment & pricing
• Report delivery
• Returns & refunds
• Privacy policy

12Changes

We may change the service, its prices and these terms. A change applies to orders placed after it is published. If you do not agree with a change, please stop using the service.

13Complaints and disputes

Write to info@vins.am and describe the problem. We reply within 2 working days.

14Governing law

These terms are governed by the laws of the Republic of Armenia. If a provision is found to be invalid, the others stay in force.